What a Good Outcome Really Looks Like
Big myth: A “great negotiator” is the one who always signs on the dotted line.
Big truth: Some of the costliest blunders in business and life come from deals that never should have been signed at all.
- Reaching “any” agreement is easy.
- Reaching a sound agreement takes discipline.
- Use the seven elements below as your upgraded scorecard.
1. Better Than Your BATNA, Or Walk Away
💡Warning sign: If you find yourself saying “we’ve come this far, we have to close,” stop. That’s sunk-cost bias talking, not strategy. |
2. Satisfies Core Interests: Yours, Theirs, and Key Third Parties
💡 Practical step: Before drafting terms, write a one-page chart listing the top interests in all three circles. Keep revisiting it as proposals evolve. |
3. Legitimate and Fair
o Bring in credible, neutral data early (industry pricing studies, legal precedents, third-party appraisals). o Explain how each term links back to that data. o Ask the other side which standards matter to them; use those where possible. |
4. Open, Honest Communication
o Phased disclosure: Trade information in manageable steps: “If you share X, we’ll share Y.” o Priority ranking: Ask each side to rank issues; reveal the ranking, not the numbers, to spot low-cost, high-value swaps. o Active listening: Summarize what you heard, then ask, “Did I get that right?” Misreads are expensive. 💡 Check-in question: “What assumptions are we making about each other that we haven’t tested?” |
5. Generates Wise, Creative Options
o Logrolling: Trade concessions on issues you value less for gains on issues you value more. o If–then brainstorming: “If we added a service-level clause, would a longer contract term work for you?” 💡Reality check: You may never know whether you reached the absolute optimum; what you can know is whether you used every proven method to look for it. |
6. Strengthens the Relationship
💡 Simple habit: End each bargaining session with a two-minute “process check”: o Was today’s discussion respectful and efficient? o Small repairs early prevent big rifts later. |
7. Clear, Practical, Implementable
o Specific obligations: Who does what, by when, with what resources. o Measurement: How success or failure will be tracked. o Adjustment mechanisms: How changes or surprises will be handled (price indices, force-majeure clauses, review windows). o Dispute-resolution path: Steps and timelines before litigation or walk-away rights trigger. 💡Implementation mind-set: o Draft language as if you’re the project manager who must execute it on Monday morning. o If it’s vague to you, it’s broken. |
Final Thought: Upgrade Your Scorecard, Upgrade Your Deals
When you judge outcomes against these seven elements, two things happen:
1. You avoid the siren song of “any deal is a good deal.”
2. You replace ego-driven win-loss thinking with disciplined value creation.
Next time you’re in the heat of bargaining, pull out this list and ask:
“Does our draft pass every test?”
If not, renegotiate... or politely walk away.
That’s how smart negotiators stay sharp and keep their edge.